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Dear Circ...

Wednesday, August 9, 2017

How do I get a new library card...??

Dear Circ,

I’m new to Roselle, and I would like to apply for a library card. What do I need to bring with me?

Betsy Booklover


Dear Betsy,

Roselle is a nice place and we hope you’ll be very happy here.

For a new libary card, we need proof of address in our library district, which by the way, in some cases is not the same as a Roselle mailing address, and proof of identity. A current photo I.D. with your new address on it is perfect, such as a driver’s license or state I.D. If you haven’t yet updated your I.D., then we need something official with your name and current address on it, and some photo I.D. that proves that you are who you say you are. In that case, a driver’s license with your old address PLUS something with your name and new address on it will work. Examples are a signed rental lease, closing papers, a tax bill, bank statement, preprinted checks, a utility bill or a piece of mail addressed to you by name. When you bring your information in, we’ll check your address, make sure you live in our district and issue you a card. It’s that simple. Your card will be good for 3 years.

Welcome to the neighborhood!

Circ


Dear Readers,  Are you wondering about the image above?  No, this person is not "Dear Circ" and  is not employed by the Roselle Public Library.  Nor is she a patron of ours, although she does appear to have a question or two!   The person above is a famous author.  Place your mouse cursor on the photo for the name of the author.  For more information, go here.

Do you have questions about the Roselle Public Library? Want advice about how to manage your account? How to find things? Want to know more about what we can offer you? Or worse, are you just lost in library jargon, and not even sure what to ask? Here's our forum for how to get the most from us, your local library. You can submit questions online to Dear Circ, or, as always, in person, or by phone (630-529-1641). Posted questions will be anonymous. Responses reflect the policies and programs of the Roselle Public Library, and may have no relevance to the policies, services, and procedures at any other library.


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Wednesday, July 26, 2017

Where do I put items I'm returning...??

Dear Readers,

"Dear Circ..." is on vacation. But here is one of our favorite posts, and we hope, one of yours.

Circ



Dear Circ,

I haven't been in the library in a while. I used to put materials in a slot in the circulation counter to return them, and lots of times I could just put books on top of the counter above the slot. Most of the time someone was standing there and checking books in. But now it seems that there aren't any books there and no one is checking things in. Where are we supposed to put the materials we are returning? I am mystified!

Francis Pflumm Ochs


Dear Francis,

We changed the inside return location a while ago (you're not visiting us often enough, we miss you!). But we didn't change it drastically. As you come through the inside double doors, there is an opening on the north wall, the wall behind the circulation desk, just to the left of the cash register. There's a sign above the opening that says RETURNS HERE (we're not very witty when it comes to signs...). You can put anything you check out from us through that slot, with one exception. We prefer that you return interlibrary loan materials to someone working at the Circulation Desk. Because those materials are from other libraries, they require special handling and we don't want them mixed in with things that we own.

We did this to ensure that materials returned to us remained secure after they left your possession. We also did this to improve accuracy. Checking things in isn't all that easy, and when people are firing questions at you and the phone is ringing, and someone wants help at the copier, well, what should be a smooth process sometimes goes a little off kilter. Doing check-ins in our work room makes it a little easier to concentrate and we hope to do a better job for you.

Circ

Dear Readers,
Are you wondering about the image above? No, this person is not "Dear Circ" and is not employed by the Roselle Public Library. Nor is he a patron of ours, although some readers think he can be mystifying! The person above is a famous author. Place your mouse cursor on the photo for the name of the author. For more information about this author, go here and here. For items to check out, try our catalog.

Do you have questions about the Roselle Public Library? Want advice about how to manage your account? How to find things? Want to know more about what we can offer you? Or worse, are you just lost in library jargon, and not even sure what to ask? Here's our forum for how to get the most from us, your local library. You can submit questions online to Dear Circ, or, as always, in person, or by phone (630-529-1641). Posted questions will be anonymous. Responses reflect the policies and programs of the Roselle Public Library, and may have no relevance to the policies, services, and procedures at any other library.

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Wednesday, July 12, 2017

Can I get a vacation check out...??

Dear Readers,

"Dear Circ..." is on vacation. But here is one of our favorite posts, and we hope, one of yours.

Circ



Dear Circ,

I’m going on a trip to Nepal. I don’t think my tablet will have service and I’m going for 3 ½ weeks. I really want to take at least a book with me to read on those cold mountain nights, just in case the meditation lessons are a bust. Is there any way you can help me?

"Poppa" Wasay Rowling-Stone


Dear Poppa,

Our patrons don’t stay put even though we are the best little library around (we just don’t understand…?!). And sometimes they go away for periods longer than 3 weeks. So we devised a vacation check out of 4 weeks. We don’t do this for new items, but anything that has a three week check out period is eligible for a one time only 4 week check out. Just let us know when you’re checking out and we’ll be happy to accommodate you. Travel safe! We love to see photos from far off places, so make sure you stop by when you return!

Circ

Dear Readers,
Are you wondering about the image above? No, these people are not "Dear Circ" and are not employed by the Roselle Public Library. Nor are they our patrons, although they both loved to explore all kinds of topics and places. The person on the left was also a prolific writer, author of 12 books. Place your mouse cursor on the photo for the names of the gentlemen. Left click for an enlargement. For more information, go here and here. For items to check out, try our catalog.

Do you have questions about the Roselle Public Library? Want advice about how to manage your account? How to find things? Want to know more about what we can offer you? Or worse, are you just lost in library jargon, and not even sure what to ask? Here's our forum for how to get the most from us, your local library. You can submit questions online to Dear Circ, or, as always, in person, or by phone (630-529-1641). Posted questions will be anonymous. Responses reflect the policies and programs of the Roselle Public Library, and may have no relevance to the policies, services, and procedures at any other library.

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Tuesday, June 20, 2017

Do you have a lost and found...??

© Image courtesy of Lloyd Clayton and
the Mayme A. Clayton Library and Museum
Dear Circ,

I came into the library to do some special research on a project that started small, but I think is really significant. I keep a research notebook on all the things I look at and read. Anyway, I think I was working at one of the computers and may have left my precious notebook behind. Do you have a lost and found?

Searching Sarah


Dear Sarah,

We do have a lost and found! If you can describe your notebook, we'll look through whatever we have and hopefully will find it for you. We try not to keep items longer than a month from when they're turned in, but sometimes things stay a while longer. If there is identifying information like a name or a phone number or a library card we'll try to figure out who owns the item and reach them. However, if you haven't heard from us, that doesn't always mean we don't have what ever it is that you're looking for. It may mean that our detective skills were insufficient to find you.

Circ

Dear Readers,
Are you wondering about the image above? No, this person is not "Dear Circ" and is not employed by the Roselle Public Library. Nor is she a patron of ours. The person above is a famous librarian, historian, collector and author. She thought an entire culture was in danger of being lost and spent a lifetime finding it, preserving it, and making it accessible to others. Place your mouse cursor on the photo for the name of the author. Left click the image for an enlargement. For more information about this person, go here, here, and here. For a short video, go here. For items to check out, try our catalog. To explore other libraries, try this.

Do you have questions about the Roselle Public Library? Want advice about how to manage your account? How to find things? Want to know more about what we can offer you? Or worse, are you just lost in library jargon, and not even sure what to ask? Here's our forum for how to get the most from us, your local library. You can submit questions online to Dear Circ, or, as always, in person, or by phone (630-529-1641). Posted questions will be anonymous. Responses reflect the policies and programs of the Roselle Public Library, and may have no relevance to the policies, services, and procedures at any other library.

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Sunday, June 18, 2017

Happy Father's Day...!!

To all our dads, our patrons' dads,
and our patrons who are dads
Happy Father's Day!!
From all of us at the Roselle Public Library
Photo by Tambako the Jaguar
CC BY-ND 2.0

Dear Readers,

To all our dads...

Who walked the floor with us when Mom needed some sleep, and even when she didn't, who checked in the corners of the closet for monsters when we weren't sure that Mom got them all, who snuggled with us and didn't mind when we jumped on him, who wiped our noses and every other place that needed wiping, who carried us on their shoulders when we were too little to see, who drank tea with our dolls and kept a straight face, who made sure that we knew the only time the 30 second rule applied was when Mom wasn't watching, who helped us build forts and tree houses and showed us how not to hammer our thumbs, who showed us how to throw a slider and a spiral, how not to hook in golf, and how to hook in fishing, who taught us how to check the oil, and change a flat, who took us for our driving test and let us drive home when we passed the test no matter how bad the traffic was, who talked to our friends without letting them know they were being checked up on, who showed us how to do our taxes, who moved us into our first apartment and then moved us out, as well as multiple apartments after the first, who were right there when we didn't know what we were doing, and cheered for us when we did. To all our dads:

Happy Father's Day!!

Circ

p.s. If you're looking for something fun to do with Dad today, come on over to the "Donuts with Dad" program this afternoon, 1:30-2:30 p.m., featuring stories, games, and donuts. It's right for any budget, from your allowance money on up, because it's free!

Dear Readers,
Are you wondering about the image above? It's a dad and his baby, and you can bet that baby likes to snuggle with dad, and dad seems happy to snuggle with his cub. Place your mouse cursor on the photo for the location and date of the photo. Left click the image for an enlargement. You can left click again for an even bigger image. For more photos of animal dads and their babies, go here.

Do you have questions about the Roselle Public Library? Want advice about how to manage your account? How to find things? Want to know more about what we can offer you? Or worse, are you just lost in library jargon, and not even sure what to ask? Here's our forum for how to get the most from us, your local library. You can submit questions online to Dear Circ, or, as always, in person, or by phone (630-529-1641). Posted questions will be anonymous. Responses reflect the policies and programs of the Roselle Public Library, and may have no relevance to the policies, services, and procedures at any other library.

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Friday, June 16, 2017

Do library cards expire...??

Image courtesy of Houghton Library
Harvard University, Cambridge, Mass.
Dear Circ,

I came in the other day and the person at the circulation desk told me my card is going to expire at the end of the month! I didn't know library cards expire... I don't want that to happen! What do I do??

Card Carrying Carrie


Dear Carrie,

Yes, library cards do expire. For those patrons who live within our district, we issue a card that is good for three years and the card expires on the last day of the quarter in which it was issued, that is the last day of March, June, September, or December, three years from it's issue. The expiration date is on the back of your card, in the lower right hand corner.

Renewing your card is easy and only takes a few minutes. Bring in your photo I.D. or a current bill that shows that you still live in our district, and we'll renew your card for another 3 years. If you bring in your wallet card at the same time, we can put a new expiration date on it. We can renew your card without the wallet card, just bring that in whenever it's convenient for you and we'll give you a new sticker then.

Circ

Dear Readers,
Are you wondering about the image above? No, this person is not "Dear Circ" and is not employed by the Roselle Public Library. Nor is she a patron of ours. The person above was a famous author, journalist and feminist. Place your mouse cursor on the photo for the name of the author. Left click the image for an enlargement. For more information, go here and here. For items to check out, try our catalog.

Do you have questions about the Roselle Public Library? Want advice about how to manage your account? How to find things? Want to know more about what we can offer you? Or worse, are you just lost in library jargon, and not even sure what to ask? Here's our forum for how to get the most from us, your local library. You can submit questions online to Dear Circ, or, as always, in person, or by phone (630-529-1641). Posted questions will be anonymous. Responses reflect the policies and programs of the Roselle Public Library, and may have no relevance to the policies, services, and procedures at any other library.

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Tuesday, June 13, 2017

What is Grandparents Got Game!...??

Dear Circ,

My granddaughter is coming to stay with me! I can't wait, she's as cute as a button. But it's been quite a few years since I had a little girl around the house, and I've got to find some fun things for us to do. I've got baby pygmy goats, and I think she'll like them. I've got some ideas about other things we can do, but there may be some empty hours if I don't think up some more. I don't want her summer to drag, and have her leave thinking visiting Grandpa is a chore.

I asked my pinochle buddies if they had any thoughts, and they were not a fountain of good ideas. Teaching her to gamble at cards may not be an activity of which her parents would approve. But one guy did suggest that I ask you. He said you folks at the library are very smart about kids. So what do you think? Do you have any ideas for things that this old goat and his granddaughter could do together?

Gramps


Dear Gramps,

Well, the library is filled with all sorts of great summer activities for kids. We've got Science Kits, and story times, craft programs and summer reading, we are a fountain of good ideas!

But we have one very special program that would fit the bill perfectly. We call it Grandparents Got Game! It's designed for grandparents and grandkids to spend time and play together! It meets every Wednesday from 1:30 - 3:00 pm, from June 14 through August 9 (except July 5). Each Wednesday, grandparents and grandkids play board games, do crafts, projects and activities, and have a snack. The grandparents get to spend time with their grandkids and the kids love it.

The program rocks. It's free, the support for the program is provided by the Friends of the Roselle Public Library, and doesn't require any registration. We hope you come on in and try the program. Bring the grandkid, but you should probably leave the baby goats at home!

Circ

Dear Readers,
Are you wondering about the image above? No, these people are not "Dear Circ" and are not employed by the Roselle Public Library. Nor are they patrons of ours. And neither of the people are famous authors. But the image is a publicity photo from a famous movie, and the original story (from which the movie screenplay was adapted) was written by a famous children's author. Place your mouse cursor on the photo for the names of the actors, and the author of the original book. Left click the image for an enlargement. For more information about the author, go here, and for more information about the book, go here. For items to check out, try our catalog.

Do you have questions about the Roselle Public Library? Want advice about how to manage your account? How to find things? Want to know more about what we can offer you? Or worse, are you just lost in library jargon, and not even sure what to ask? Here's our forum for how to get the most from us, your local library. You can submit questions online to Dear Circ, or, as always, in person, or by phone (630-529-1641). Posted questions will be anonymous. Responses reflect the policies and programs of the Roselle Public Library, and may have no relevance to the policies, services, and procedures at any other library.

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