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Dear Circ...

Tuesday, November 15, 2016

Do I need e-mail to get a library card...??


Dear Circ,

I’m new in town and just got my library card. When I was signing up the person at the Library Card Desk asked me for an e-mail address. I have one, but why do you want it? Do I have to have e-mail to use my local library? What will you use it for? Will you fill my mailbox with junk mail, or worse, will you sell my name to someone else who will fill my mail box with junk??

Edward E. Mayel


Dear Ed,

Welcome to the Library. We’re happy to have you as a new patron. You don’t have to use e-mail to use our library, but we do need a way to communicate with you, whether that is by phone, e-mail or snail mail. E-mail tends to be the most efficient way to communicate, but we’re flexible and sensitive to our patron’s requirements.

We use e-mail primarily for communication relative to your account. We will send you an e-mail two days before an item that you checked out is due. We will send you an e-mail if an item you checked out is overdue by one week. After that we will contact you by U.S. Mail. And finally, the first notice for any holds you have requested will be via e-mail. If we have to remind you about a hold, the reminder notification will be by phone, if we have a working phone number. Otherwise the second notice for held items will be an e-mail. We respect our patrons’ privacy, we don’t send junk e-mail, or spam, and we don’t sell e-mail lists.

Circ

Dear Readers,
Are you wondering about the image above? No, this person is not "Dear Circ" and is not employed by the Roselle Public Library. Nor is he a patron of ours.  We think he would have loved e-mail, as he was truly ahead of his time, but we have no doubt he would have put spam in the category of public nuisances. The person above was a famous mathematician, philosopher, inventor, engineer, and yes, author. Place your mouse cursor on the photo for the name.  For more information online, go here, here and here.  For items to check out, try our catalog.

Do you have questions about the Roselle Public Library? Want advice about how to manage your account? How to find things? Want to know more about what we can offer you? Or worse, are you just lost in library jargon, and not even sure what to ask? Here's our forum for how to get the most from us, your local library. You can submit questions online to Dear Circ, or, as always, in person, or by phone (630-529-1641). Posted questions will be anonymous. Responses reflect the policies and programs of the Roselle Public Library, and may have no relevance to the policies, services, and procedures at any other library.

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