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Dear Circ...

Friday, November 11, 2016

What is a PIN and why do I need one at the library...??

Dear Circ,

What is a PIN and why do I need one at the library? How do I get a PIN?

Digital Dottie

Dear Dottie,

That’s a great question. PIN stands for Personal Identification Number and it’s an additional security measure for your account. Along with your library card number, a PIN allows you to log into your account from home (if you have internet service), or in the library from one of our computers, and manage your account. You can check your account, list all the materials you have checked out, find due dates, renew materials, place holds, make lists of materials you’d like to borrow in the future and pay fees.

A PIN also allows you access to our digital library. You can download e-books, e-audio books, music from Freegal, and access various digital premium databases for entertainment, research or learning. You can do all these things 24 hours a day, whether the library is open or closed. A PIN is a handy thing to have. You can get a PIN from any employee at the circulation desk. You can come up and ask at the desk, or call us on the phone. We’ll assign you a PIN if you call, but if you are here in person, you can choose a number. A 4 digit number works best in our software. If you chose a PIN when you got your library card, but can’t remember it, we can’t tell you what it is. It’s your personal, private I.D. number. But we can give you a new one, just call or ask.


Dear Readers,
Are you wondering about the image above? No, this person is not "Dear Circ" and is not employed by the Roselle Public Library. Nor is she a patron of ours.   The person above is a famous author, although not of books.  She does appear to know a thing or two about computers! Writing isn't really limited the way we think it is. Place your mouse cursor on the photo for the name of the author. For more information online, go here, or check our catalog here

Do you have questions about the Roselle Public Library? Want advice about how to manage your account? How to find things? Want to know more about what we can offer you? Or worse, are you just lost in library jargon, and not even sure what to ask? Here's our forum for how to get the most from us, your local library. You can submit questions online to Dear Circ, or, as always, in person, or by phone (630-529-1641). Posted questions will be anonymous. Responses reflect the policies and programs of the Roselle Public Library, and may have no relevance to the policies, services, and procedures at any other library.

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