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Dear Circ...

Friday, January 6, 2017

What is an EZ Login...??

Photo courtesy of the author
Dear Circ,

Hey, it's Carlos, remember me? Well, I did exactly what you told me to do, I went to the catalog, found a book I wanted, but when I clicked on the "place hold" button, I got a strange box. It talks about logging in, and some kind of EZ Login, and well, help me out, OK?

Carlos Copnovel


Hey Carlos!

We're glad you came back for more help. As they say, though, back it up Jack! You skipped a step, you didn't log in. Our computer doesn't know who you are until you tell it you are you, and not some other guy. So you have to log in. You can do this right at the beginning, when you go to our web site. In the left hand column, click on "My Account" (under "My Library"). This will take you to a page that says "My Account" at the top, and directly under that it will say "Check Your Account Now." If you click on "Check Your Account Now" you will end up seeing that same strange box. The first time you log in, you are required to use your 14 digit library card number and your PIN. Your library card number is the same as the Library ID. Type your library card number under "Library ID" and type your PIN in the second box and click on "Log In." Our computer should now know who you are!

The first screen you'll see will be a summary of your account information, including your contact information, and your library card number, expiration date, and status. You can edit your contact information, and you can change your PIN here, with links on both the left and the right side of the screen. You can't change your library card number or status. At the bottom it will say EZ Login, and below that it will say "Create EZ Login." There is also a link on the left for the EZ Login.

The EZ Login is for patrons who don't want to remember their 14 digit library card number or don't want to pull out their card whenever they want to log in, or if they have a hard time remembering their PIN. It's an alias system for your account. It can be anything you want, but it should be easy for you to remember. For example, your EZ Username could be "my dog" and your EZ Password could be "fluffy".  If Fluffy goes to live with Grandma, and you get a new dog named Scooby Doo, you can log in to your account and change your EZ Password to "scooby doo"! Or if Fluffy goes to live with Grandma, and you don't get a new dog, you can change your EZ Username to "grandmas dog" and keep "fluffy" as your EZ password. It's a flexible system in a digital world.

Of course, you don't have to use the EZ Login system at all, you can always log in with your library card number and your PIN. It's always your choice. And if you don't want to log in at the beginning, you can always log in from the catalog. That's the box you asked about in your question, just our computer saying we know you want a hold, but who are you?  At this point, Carlos, you should be all set to place your online holds. Go to the catalog, and have fun! We'll see you when you come to pick up your items. 

Circ

Dear Readers,
Are you wondering about the image above? No, this person is not "Dear Circ" and is not employed by the Roselle Public Library. Nor is he a patron of ours; he isn't Carlos logging in! The person above is a famous author and philanthropist. Place your mouse cursor on the photo for the name of the author. Left click the image for an enlargement. For more information, go here, here, and here. For items to check out, try our catalog.

Do you have questions about the Roselle Public Library? Want advice about how to manage your account? How to find things? Want to know more about what we can offer you? Or worse, are you just lost in library jargon, and not even sure what to ask? Here's our forum for how to get the most from us, your local library. You can submit questions online to Dear Circ, or, as always, in person, or by phone (630-529-1641). Posted questions will be anonymous. Responses reflect the policies and programs of the Roselle Public Library, and may have no relevance to the policies, services, and procedures at any other library.

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