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Dear Circ...

Friday, May 19, 2017

I'm going on a long trip, but what do I do about my holds...??

Photo by Herbert Ponting
U.S. Library of Congress
Dear Circ,

I'm planning a long trip. I'm going to be gone for several months! It might even qualify as an expedition. My favorite thing to do when I'm not traveling is to read all sorts of things. I'm signed up for several authors in the Best Sellers program, so I get holds whenever a book comes out by my favorite authors. But I'm going to be away. What's the best way to deal with this situation?

Itchy Feet Iggy


Dear Iggy

Well, there are several approaches to this situation and which approach you choose depends on what you want to happen when you come back. The simple approach is to call and let us know when you're going to be gone and request "No holds until" the date that you choose, or "No holds until further notice" if you don't know when you'll return. We stop placing holds for you from the day you notify us, and we'll start placing holds for you from the return date you give us, or if you don't provide a date, we won't place holds for you until you tell us to. If you request "no holds," we won't call you about holds that are already on your account that come in while you are gone, and we won't keep track of what you miss. There won't be any holds when you return. Letting us know that you'll be gone lets us pass you by on any list and lets the readers below you on the list read the books sooner. It's a courtesy to your fellow patrons. Another possible choice would be to use a "suspended hold." We'll explain more about that option in the next post.

Circ

Dear Readers,
Are you wondering about the image above? No, this person is not "Dear Circ" and is not employed by the Roselle Public Library. Nor is he a patron of ours. The person above is a famous explorer who kept extensive journals of his expeditions. Place your mouse cursor on the photo for the name of the author. Left click the image for an enlargement. For more information about this person, and his expeditions, go here and here. To read some of his original journals, go here. For items to check out, try our catalog.

Do you have questions about the Roselle Public Library? Want advice about how to manage your account? How to find things? Want to know more about what we can offer you? Or worse, are you just lost in library jargon, and not even sure what to ask? Here's our forum for how to get the most from us, your local library. You can submit questions online to Dear Circ, or, as always, in person, or by phone (630-529-1641). Posted questions will be anonymous. Responses reflect the policies and programs of the Roselle Public Library, and may have no relevance to the policies, services, and procedures at any other library.

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